DH Sentry

DH Sentry

DH SentryWe’ll monitor your computer so you don’t have to.                       
DH Sentry is a 24/7 business-grade monitoring service which monitors your computer’s hardware and software while guarding against threats. We can resolve most issues from our DH Sentry control dashboard or via remote-service without you even lifting a finger. With DH Sentry, you don’t have to worry about your computer’s health, that’s our job!

Features:

          
  • Managed Antivirus
    Ensures you have the latest updates every 2 hours
    Ensures you have the latest version daily
    Nightly System Scan and Instant Quarantine then alert us, and we do the rest for you
  • Physical Disk
    Check Drive Space Changes
    System alerts us if your storage devices become full
    Physical Disk Health Check weekly
  • Our watchdog checks for
    Failed Login
    Failed or successful backup
    Critical Events
    Windows Services
    DCOM Server Process Launcher
    Group Policy Client Changes
    Remote Procedure Call (RPC)
    Task Scheduler
    Windows Event Log
    Windows Management Instrumentation
  • We will fix in the background
    Print Spooler errors
    Windows Update issues
    Delete Quarantine items

PProactively alerting Doghouse of potential problems
System is actively monitored by Doghouse staff 9-6 M-F
Managed Antivirus and Anti-malware
*not covering ransomware at this time
Customers may choose whether or not to enable remote capabilities
We alert to potential issues before they become major problems, which decreases repair costs
1 Hour of  free remote assistance/year included in subscription after which, standard labor fees ($85/hr charged in 15min increments) apply.


IT Support For Any Size Organization

Skilled technicians can be dispatched to assist you with th following complex issues:

  • Small Business Server Installation and Maintenance Services
  • Wireless Router & Firewall Configuration and Troubleshooting
  • Reliable Data Backup Services & Solutions
  • Outsourced IT Support
  • Technical support
  • Virus scans and malware removal
  • Defragmenting and cleaning up hard drives
  • Upgrading operating systems
  • Installing software on PCs, desktops and Macs
  • Addressing printer and scanner issues
  • Network Performance Troubleshooting